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Tag Archives: Günter Grass

Wonder Why Your King Content Performs Like a Wicked Jester? The answer is simple …

06 Monday Apr 2015

Posted by herr dennehy in Business Story, experiences, Ideas, StorycodeX, Storytrain

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Tags

authentic, Boccaccio, brand journalism, brand storytelling, business storytelling, change, cluetrain manifesto, Co-creation, content, conversations, corporate storytelling, Dante, digital storytelling, Friedrich Schiller, Günter Grass, Gehalt, Heinirch Böll, Homer, Inhalt, Johann Wolfgang von Goethe, Literature, narration, social media, Storytelling, surprise, Thomas Mann, Truth, Zufrieden

Ever since I made my first professional walking attempts in the digital world (20 years ago that must be #feelslikeyesterday), I heard this mantra everywhere in the pre-dotcom bubble euphoria of Cluetrain afficionados, would-be Internet prophets, and notorious panjandrums:

CONTENT IS KING! They all said.

Wicked Jester

I had been studying Storytelling for five years, long before I even knew it was Storytelling. Back then they called it literature. So it seemed a little odd to hear these Internet geeks regurgitating their royal mantra when I had just meticulously learnt about the history, structure and perennial powers of stories told by early-day classics like Homer, Cervantes, Dante or Boccaccio, classic classics like Goethe, Schiller or Lessing or modern classics like Grass, Mann or Böll. Admittedly, I was also getting carried away by this millennial the-end-of-business-as-usual atmosphere of imminent change. Felt somehow audacious to dust off the venerable Germanstik patina in favour of some fresh … ehem, content?

It was only many years later, after necessary detours through the fires of corporate Mordor, that I realized one ring, I mean thing: The business world was (sorry: IS!) overly attracted by the glare of technological possibilities and features, fanatically prone to wanna-be-first- and because-we-can-itis. And thereby narrowly and one-sidedly interpreting the word “content”, neglecting other, much more elementary facets – facets that become clearest in the three different German translations the word “content” offers.

Back in the late 90’s, corporate content creation had nothing to do with journalistic research or writing talent. Its creators literally were content “managers”, i.e. project managers for pieces of content that they 1:1 transferred from paper to HTML and pinned to the newly discovered digital blackboard called website. Period. Their job was simply about the most general interpretation of content: words and pictures on a screen, publishing material. The (most probable and wide-spread) German translation for this aspect of content would be:

INHALT.

Or: “Something that is to be expressed through some medium, as speech, writing, or any of various arts … something that is contained.” (dictionary.com)

But it this Inhalt automatically something meaningful? Something that goes deeper than letters strung together by punctuation marks? Something that links beyond the surface not to just another succession of trivialities and soulless pixels, but to true substance? Mostly not. This is where in recent years (in continental Europe) or maybe decades (in Anglo-American dominated countries) the bandwagon of storytelling has already been able to do a lot for the greater good of meaningful content. If understood well and deployed according to the storycodeX of Expectation, Surprise and Change. The (a lot less wide-spread and more rarely spotted) German translation for this aspect of content with substance would be:

GEHALT.

Or: “Significance or profundity; meaning” (dictionary.com)

But interesting: Gehalt also means “salary” in German. So maybe in the end all just about the dough, be the content meaningful or not. Surely, what did you think? Now let’s once and for all get past the naïve, childish, even insulting notion that any one corporation on this planet has a different purpose than making money. And the more they want you to believe that they’re sustainably trying to save the world, “do something good” on the side with CSR and foundations, a little like a Hollywood actress doing charity, the more they’re deceiving you.

The labyrinth of linguistics … Whatever. What I actually wanted to say was: Meaningful content with substance is a good thing. But is it enough? No. Not today anymore, that’s for sure. Inhalt and Gehalt were a great, successful and sufficient, but nevertheless rare combination in the pre social media age. When the third facet of “content” didn’t really matter. It was the age of broadcast after all, old-school Shannon-Weaver style.

Bad news: those days are over. Interactivity, ubiquitous commentaries, likes and forum discussions have changed the recipient side practically over night (in a historical sense of time).

People and the conglomerates they form called audiences (NOT users!) will no longer be satisfied with consuming content-turned-into-great-stories and commenting on it in a more or less intelligent and fruitful discussion with fellow audience members or members from other audience groups. They will first of all want to be able to dig deeper behind your story, deeper into the spider web, find proof for your story, get in contact with the heroes of your story, and maybe some day also with you. If they’re not disappointed on their journey.

But, even more substantial, they will want to become an active part of a company’s business story and stories, not as actors or heroes, but as co-authors. After all, they are the other half of the corporate truth, the devil on the corporate shoulder, internal versus external perception. Devils who might become angels when they turn into a renowned and emancipated member if a brand’s story creation team. Only then will they be what the third, most vital and rarest facet of German translation attempts hints at:

ZUFRIEDEN.

satisfactionOr: “Satisfied with what one is or has; not wanting more or anything else … Archaic: willing.” (dictionary.com)

Yep, content is also an adjective, not only a noun.

And the central question is: Who is it that you want to satisfy with your content? Yourself? Your bosses? Your bosses bosses? Or maybe, only very maybe … your customers? Your customers’ customers? Your audiences? Maybe even a targeted small portion of your audience? Certainly, your answer will be: Of course my customers! Of course my audiences! Plus the fact, now I have all these big and massive and powerful data, I now even know what my audience wants before it knows that it wants it! Ha! There you go, eat this!

I’m eating …

Only: Lies are hard to digest. And all the easier to unmask. As written in the world’s most successful example of purposeful storytelling: “Thou shalt not lie!”

Which brings me to the answer of above-asked headline question: As long as you betray yourself and thereby the people you are apparently creating your content for, there will be no sustainably successful content! Take all your pig data, winnow the refuse from the valuable gold nuggets, take an honest and disarraying look at them, shuffle your cards anew, do away with your organization’s and your management’s old shibboleths, dare, launch a pilot, let go, and see what happens.

There is an even older mantra from our economy’s service sector, way back from the days when storytelling was still literature, when relevant content didn’t need to be called king, when it in fact was a rarity due to its scarcity, not due to its abundance. Back then, the saying went:

Der Kunde ist König. The customer is the King.

Aha. So, so. Let’s try that for once, what do you say?

I can’t get no satisfaction, he says? All the better; let that be your stimulant.

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“Schreiben nach Hebdo”: The World is Grey. And Grey is Beautiful.

25 Sunday Jan 2015

Posted by herr dennehy in experiences, hiSTORY, Ideas

≈ 4 Comments

Tags

9/11, Auschwitz, Billy Joel, Black and White, charlie hebdo, Christian, Günter Grass, germany, grey, hebdo, history, Jew, Muslim, paris, prejudice, religion, shades of grey, stereotypes, story, terror attacks, Theodor Adorno, tolerance, understanding, World Literature, World War II

Impressions in Grey.

 

„Shades of grey wherever I go

The more I find out the less that I know

Black and white is how it should be

But shades of grey are the colors I see.“

(Billy Joel)

 
Charlie Hebdo, even the name Charlie alone, has become a sad chiffre for the state of the world we’re in – or maybe have always been. On January 7, 2015, at 11:30 AM, the world stood still for a second, probably even changed irreversibly. Once again.

Like on September 11, 2001.

Like on November 10, 1938.

Dates scarred into modern conscience, because they marked the end of worlds as we knew them. Once again.

Watching the unbelievable Paris scenes, enduring the multitude of talk shows that spilt over our TV screens like the inevitable vomit after a serious case of food poisoning, I could actually physically feel the caesura this event means for Europe, just like 9/11 for the USA. For better or worse, only history will tell.

Stereotypes will grow, prejudices will thrive, the legislative and especially executive countermeasures to serve the earlier will be scarily en vogue. Left, right. Muslim, Christian, Jew. Black and White.

Blueprint “Schreiben nach Auschwitz”

Writing about anything else in the aftermath of the Hebdo murders felt like an impossibility to me, inappropriate, even an act of blasphemy in a strictly non-religious sense.

Posts on communication and marketing trends in 2015 were on the storycodeX to-write list in early January – as for many a net writer interested in this stuff. Topics like the rivalry of Content Marketing and Brand Journalism. Like the true meaning of Content. Or Doc Searls’ and David Weinberger’s “New Clues”, but … just wouldn’t work. It’s like the author’s fingers refused to type, forced their tips to the West, to France, to the city of love.

Emotional thoughts and thoughtful emotions that somehow drew me towards a re-read of a speech by Günter Grass, held as part of his poetry lecture at Goethe University in Frankfurt in 1990. Its title: “Schreiben nach Auschwitz”. In his speech, Grass not only elaborates on his literary story and stories, but also makes a critical reference to Theodor W. Adorno’s discourse “Minima Moralia” as well as the infamous and often over-exaggeratingly dogmatized claim “Nach Auschwitz ein Gedicht schreiben ist barbarisch” from his 1951 essay “Kulturkritik und Gesellschaft – Gedichte nach Auschwitz”. The full context of this quote goes as follows:

“Kulturkritik findet sich der letzten Stufe der Dialektik von Kultur und Barbarei gegenüber: nach Auschwitz ein Gedicht zu schreiben, ist barbarisch, und das frisst auch die Erkenntnis an, die ausspricht, warum es unmöglich ward, heute Gedichte zu schreiben. Der absoluten Verdinglichung, die den Fortschritt des Geistes als eines ihrer Elemente voraussetzte und die ihn heute gänzlich aufzusaugen sich anschickt, ist der kritische Geist nicht gewachsen, solange er bei sich bleibt in selbstgenügsamer Kontemplation.”

 

It might seem a far-fetched, lame mental leap from World War II to the afterbirth’s of Al Qaida and ISIS, but mental leaps always are, and are allowed, maybe even meant to be. So here’s mine:

Granted, the extent and magnitude of the Nazi terror that forever displayed to the world the ugly grimace of human abyss is by no means comparable with anything we see happening in the name of Allah by a fanatic, blinded-by-hate extremist minority of an otherwise peaceful religion today. Not yet, that is.

Also, the apparent historic facts of the lurching Weimar Republic and today’s crumbling century-old models of life in many parts of the world, not only in the Middle East and Africa, seem to hold little resemblance.

And the respective motives for launching terroristic machinery are quite different. On the outside at least.

On the inside it’s always about power, money, and religion in a wider sense.

NAZISIS – Same Illness, Different Symptoms

Still there are parallels, alarmingly terrifying parallels, between what took its beginning in Germany’s 1933, in a time of ubiquitous uncertainty, political and economic fragility, susceptibility towards extremism, and the rise of organizations like Al Qaida and ISIS. In the end, it’s the promise of a better life for the faithful and devout, a better world, even a better death and afterlife, killing and dying for a greater good.

I figure a young, frustrated, unemployed, sidelined man with no role in society, no prospect for a future, in disharmony with the world, approached by someone seemingly larger than life, promising wealth, meaning and purpose, to serve a cause … and off the soldiers march.

I figure the constant human need to find bogeymen for their own misery, the all-too-human suspicion of everything and everybody different, and how it’s always easier to blame others than yourself. And if you then even get the official mandate to punish those others … off the soldiers march.

I figure the damage that fanatism and the colors Black and White have always done, the pain and the suffering they have created, always for seemingly greater goods, proclaimed by charismatic mindfuckers using people to kill people, turning them into blind-folded soldiers … soldiers that march off to wherever they are told.

Self-sufficient Contemplation – The Death of Civil Courage

While drawing parallels between the spoilt acronyms NAZI and ISIS, and bringing them closer together for thorough examination seems like a worthwhile topic for a Bachelor or Masters thesis in Political Science, Cultural Science or History (that would certainly do this idea more resilient justice than my unstructured, initial thoughts here), the author is drawn back to Adorno and a key phrase in above quote in relation to writing after Auschwitz, after 9/11, after Hebdo: “Selbstgenügsame Kontemplation”, probably best translated as “self-sufficient contemplation”, the enemy of the skeptical, questioning intellect.

Maybe self-centered contemplation is indeed even the death of civil courage, the end of questioning, the end of insurgency. To read about such tragedies and incredibilities, watch them on TV, maybe follow a hashtag that makes you feel engaged, yet de facto going on with your life as if nothing had happened. To go on with writing about meaningless bullshit like content strategies and the best way to fill people’s heads with marketing shit they don’t want to see, at places where they don’t want to be bothered, by companies they care for even less after being menaced. Gosh, how many newsletters or tweets or Linked-In group posts did I receive right after Paris, and how many of them made me think “Why the hell is this important now???”.

I agree, life goes on, and life changes as it does – that’s probably the only constant we can really rely on. And the probability that also storycodeX.com will return to the path it initially set out on is high. Still, sometimes it’s simply time to pause for a moment, take a grateful look around at your own life, your own health and wealth, at the freedom of speech we enjoy, a privilege that should never be taken for granted, a freedom that none of us post-war kids ever did anything for, nothing that makes us actually deserve it. It was given to us a gift by our parents and grandparents, and we need to fight for it, now and forever.

But not by all means, not with uninformed impulses, and never in a way that serves delusional superiority over others, never with a sense of Black or White, but with a dialectic appreciation of the beauty of Grey, the manifold shades of which much better represent our world and everything that has ever happened, everything that is happening right now, and everything that will ever happen. The world is grey, and should we ever learn how great it is that there are always two sides to a coin, that this is what makes life rich and exciting, only then will we be able to do what – let’s be honest – everybody wants: to live in peace and enjoy life.

Light at the Grey Horizon

 
“Der Verzicht auf reine Farbe”

Günter Grass concludes his speech in Frankfurt and his reference to Adorno (whose famous quote he also, at first, misunderstood as a prohibiting verdict) with the retrospect cognition that his own (and his fellow post-war writers’) literary output would never have been possible without the leaden weight of history, and for him personally without the weight of Adorno’s verdict. In his own reading, Grass notes that “diese Vorschrift verlangte Verzicht auf reine Farbe; sie schrieb das Grau und dessen unendliche Schattierungen vor.” (Grass, Schreiben nach Ausschwitz, 1999.)

Or as Billy Joel put it three years later:

„Shades of grey are all that I find

When I look to the enemy line

Black and white was so easy for me

But shades of grey are the colors I see.“

(Billy Joel, 1993)

 

So I say: GREY IS THE WORLD. AND GREY IS BEAUTIFUL.

 

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